Hanover College

Primary Function:Lead and supervise helpdesk activities and assigned student workers.  Ensure customers receive timely and accurate assistance with technical issues.  Identify when to escalate a technical issue and manage the escalation process ensuring communication and problem resolution.   Administrative Responsibilities:Ensure adherence to IT helpdesk policies, procedures, and service level ...read more

Primary Function: Support all aspects of community relations and especially the effective implementation and management of “Jefferson Together,” a comprehensive community development program funded by a $30 million grant from Lilly Endowment. Process contracts, grant expenditures, and grant budgeting.  Serve as the College’s events coordinator for community groups and individuals seeking to use ...read more